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Case Studies

Deep dives into selected campaigns demonstrating strategic thinking, campaign planning, execution, optimization, and measurable business outcomes.

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Case Study 01

Smarter NY Energy

Statewide Energy Advocacy Campaigns

Overview

Smarter NY Energy (SNYE) is a statewide advocacy initiative focused on advancing clean energy policy in New York. As lead marketing strategist, I developed and executed comprehensive digital campaigns to drive public engagement, legislative awareness, and measurable advocacy actions across the state.

The Challenge

SNYE needed to reach millions of New Yorkers across diverse demographics and geographic regions to build support for clean energy legislation. The challenge was cutting through political noise, combating misinformation, and converting passive awareness into concrete advocacy actions — all while managing strict budget constraints and reporting requirements for a government-adjacent initiative.

Strategy

I designed a multi-layered digital strategy combining paid media, organic content, and data-driven targeting. The approach centered on three pillars: geographic micro-targeting to reach constituents in key legislative districts, message testing through rapid A/B experimentation, and a conversion-optimized funnel from ad impression to advocacy action.

Execution

  • Launched and optimized Meta ad campaigns across multiple audience segments and geographic targets
  • Created compelling ad creative and copy aligned with legislative timelines and public sentiment
  • Built automated reporting dashboards tracking impressions, clicks, sessions, and advocacy completions
  • Managed rapid creative iteration cycles — testing 20+ ad variations per campaign flight
  • Coordinated cross-channel distribution including paid social, email, and website content
  • Implemented UTM tracking and conversion pixel strategies for full-funnel attribution

Transformation

Before

  • Needed statewide awareness across diverse demographics
  • Complex legislative messaging requiring careful positioning
  • Required large-scale public engagement to drive advocacy

After

  • 20.9M+Impressions
  • 5.9M+Reach
  • 396K+Link Clicks
  • 39K+Advocacy Actions

Proof of Results

Meta Ads Performance Screenshot

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Analytics Dashboard Screenshot

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Advocacy Conversion Data

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Campaign Reporting Dashboard

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Tools Used

Meta Ads ManagerGoogle AnalyticsWordPressCanvaSocialPilotChatGPTReporting Dashboards

Results

20.9M+

Campaign Impressions

5.9M+

Reach

396K+

Link Clicks

807K+

Engagements

300K+

Website Sessions

39K+

Advocacy Actions

Key Takeaways

  • 01Hyper-targeted geographic segmentation outperformed broad statewide campaigns by 3x in engagement rate
  • 02Rapid creative testing was essential — top-performing ads were identified within 48 hours of launch
  • 03Full-funnel tracking proved the direct connection between paid media investment and advocacy outcomes
  • 04Consistent reporting cadence built trust with stakeholders and justified budget allocation decisions
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Case Study 02

Warm Thoughts Communications

Multi-Client Marketing Operations Leadership

Overview

Warm Thoughts Communications is a full-service marketing agency serving clients across energy, HVAC, nonprofit, advocacy, entertainment, and professional services sectors. As Senior Social Media Specialist & Content Creator, I built and lead the operational systems, content workflows, and paid media programs that power marketing delivery across 52+ active client accounts.

The Challenge

Sustaining quality, consistency, and performance at scale across 52+ brands simultaneously — each with distinct industries, voices, audiences, and compliance requirements — demanded more than execution. It required building repeatable systems, scalable processes, and efficient workflows that could absorb growth without sacrificing standards.

Strategy

I architected a scalable marketing operations framework built around three pillars: systematized content production, AI-assisted workflow optimization, and data-driven performance management. By treating the agency's content engine as a scalable system rather than a task list, I increased throughput, reduced production time, and maintained brand accuracy across every account.

Execution

  • Lead digital marketing strategy and execution across 52+ active client accounts spanning multiple industries
  • Architect and maintain content production systems delivering 350–500 social posts monthly
  • Oversee design and production of 500+ custom branded graphics and campaign assets monthly
  • Manage $100K+ in Meta ad spend with data-driven budget allocation and ongoing performance optimization
  • Develop and implement AI-powered workflows that reduced content production time and improved output consistency
  • Build automated reporting infrastructure enabling real-time performance visibility across the client portfolio
  • Coordinate SEO, reputation management, and multi-channel campaign execution across diverse sectors
  • Establish brand governance standards to ensure quality and accuracy across all client deliverables

Proof of Results

Content Production Dashboard

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Paid Media Performance Overview

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Reporting Infrastructure Screenshot

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Workflow System Overview

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Tools Used

Meta Ads ManagerSocialPilotCanvaWordPressGoogle AnalyticsChatGPTClaudeReputation Management Platforms

Results

52+

Client Accounts Led

350–500

Monthly Social Posts

500+

Monthly Graphics & Assets

$100K+

Meta Ad Spend Managed

20.9M+

Campaign Impressions

807K+

Engagements

Key Takeaways

  • 01Systematized content production at scale — maintaining quality across 52+ brands simultaneously
  • 02AI-powered workflows delivered measurable gains in production speed and output consistency
  • 03Data-driven reporting infrastructure built trust with clients and enabled proactive optimization
  • 04Cross-industry expertise enabled rapid strategic adaptation to new sectors and audience profiles
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Case Study 03

Artists Unite Collective

Nonprofit Community Growth

Overview

Artists Unite Collective (AUC) is a nonprofit organization dedicated to supporting emerging artists through community events, workshops, and exhibition opportunities. I managed the organization's full digital presence, building brand awareness and driving event registrations through strategic social media and paid campaigns.

The Challenge

AUC had minimal digital presence and no established paid media strategy. The organization needed to rapidly build an online community, drive event registrations on tight budgets, and establish credibility in a competitive arts ecosystem — all while competing against larger, better-funded cultural institutions.

Strategy

I developed an integrated social-first strategy combining organic community building with targeted paid amplification. The approach prioritized authentic storytelling over polished brand messaging, leveraging artist spotlights, behind-the-scenes content, and community-driven narratives to build trust and drive engagement.

Execution

  • Built and managed social media strategy across Instagram and Facebook from the ground up
  • Created content calendars featuring artist spotlights, event promotion, and community storytelling
  • Designed and launched Meta ad campaigns focused on event registration and follower acquisition
  • Developed email marketing sequences to nurture leads from social engagement to event attendance
  • Implemented engagement-focused tactics including polls, Q&As, and user-generated content features
  • Tracked and reported on community growth metrics, event registration rates, and ad performance

Transformation

Before

  • Limited audience growth and minimal digital presence
  • No paid media strategy or registration funnel
  • Growing nonprofit needing stronger brand visibility

After

  • 12K+Registration Clicks
  • 3K+Followers Gained
  • 1M+Impressions

Proof of Results

Meta Ads Performance Screenshot

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Follower Growth Chart

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Registration Analytics Screenshot

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Tools Used

Meta Ads ManagerCanvaWordPressSEOChatGPTClaudeEmail Marketing

Results

12K+

Registration Clicks

3K+

Followers Gained

1M+

Impressions

Key Takeaways

  • 01Authentic community content consistently outperformed polished brand creative in engagement metrics
  • 02A social-first strategy is essential for nonprofit audience building — organic reach compounds over time
  • 03Strategic paid amplification of top organic content delivered the highest ROI per dollar spent
  • 04Artist spotlight series became the highest-engagement content format, driving both follows and registrations

Open to Opportunities

Let's Build Something Meaningful

I'm open to remote opportunities with teams looking for digital marketing strategy, creative problem-solving, AI-forward thinking, and people who can turn ideas into measurable digital experiences.

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Kristen Karam

Digital Marketing & AI Strategist

© 2026 Kristen Karam