Back to Home

Case Studies

Selected work demonstrating digital strategy, creative execution, AI-enabled workflows, scalable systems, and measurable outcomes.

Brushed dark metal surface with champagne gold reflections

Case Study 01

Smarter NY Energy

Statewide Energy Advocacy Campaigns

Overview

Smarter NY Energy is a statewide advocacy initiative in New York. I helped lead digital strategy and campaign execution across paid media, creative development, audience targeting, website traffic, and advocacy engagement.

The Challenge

SNYE needed to reach New Yorkers across diverse demographics and regions to build support for clean energy advocacy. The work required clear messaging, efficient use of budget, and a digital strategy that could turn awareness into measurable advocacy action.

Strategy

Developed a multi-channel digital strategy combining paid social, organic content, audience targeting, campaign messaging, creative testing, and performance reporting to build awareness and drive measurable advocacy action.

Execution

  • Planned and optimized Meta campaigns across audience and geographic segments
  • Developed campaign creative and copy aligned with advocacy goals and campaign timelines
  • Produced multiple creative variations for testing and optimization
  • Coordinated paid social, organic content, and website campaign activity
  • Used UTM tracking and platform reporting to evaluate traffic, engagement, and advocacy performance
  • Adjusted creative and campaign strategy based on performance data

Transformation

Before

  • Needed statewide awareness across diverse audiences
  • Required clear messaging and efficient budget use
  • Needed to convert awareness into advocacy action

After

  • 300K+Website Sessions
  • 39K+Advocacy Actions
  • 10K+Participants

Tools Used

Meta Ads ManagerGoogle AnalyticsWordPressCanvaSocialPilotChatGPT

Results

300K+

Website Sessions

39K+

Advocacy Actions

10K+

Participants

Key Takeaways

  • 01Audience and geographic targeting helped focus campaign reach where it mattered most
  • 02Creative testing supported ongoing optimization throughout the campaign
  • 03Clear tracking and reporting connected digital activity to advocacy engagement
  • 04Consistent reporting cadence built trust with stakeholders and informed budget decisions
Abstract 3D glass sculpture with champagne gold light

Case Study 02

Warm Thoughts Communications

Multi-Client Marketing Operations Leadership

Overview

Warm Thoughts Communications is a full-service marketing agency serving clients across energy, HVAC, nonprofit, advocacy, entertainment, and professional services sectors. As Senior Social Media Specialist & Content Creator, I lead digital marketing strategy, content systems, paid media, and AI-enabled production workflows across 55+ active client accounts.

The Challenge

Sustaining quality, consistency, and performance across 55+ brands simultaneously — each with distinct industries, voices, audiences, and compliance requirements — required repeatable systems, scalable processes, and efficient workflows that could absorb growth without sacrificing standards.

Strategy

I built a scalable marketing approach around three pillars: systematized content production, AI-enabled workflow optimization, and data-driven performance management. By treating the agency's content engine as a scalable system rather than a task list, I improved throughput, consistency, and brand accuracy across every account.

Execution

  • Lead digital marketing strategy and cross-channel execution across 55+ active client accounts spanning multiple industries
  • Build and maintain scalable content production systems supporting 350–500+ social posts monthly
  • Coordinate production of 500+ branded creative and campaign assets monthly
  • Manage $100K+ in Meta ad spend with ongoing performance monitoring and optimization
  • Build AI-enabled content and creative workflows that improve speed, consistency, and scalability
  • Conduct SEO audits and on-page optimizations across client websites
  • Translate campaign performance data into recommendations for optimization and client strategy

Tools Used

Meta Ads ManagerSocialPilotCanvaWordPressGoogle AnalyticsChatGPTClaudeReputation Management Platforms

Results

55+

Client Accounts Led

350–500+

Monthly Social Posts

500+

Monthly Creative Assets

$100K+

Meta Ad Spend Managed

20.9M+

Portfolio Impressions

5.9M+

Portfolio Reach

396K+

Portfolio Link Clicks

807K+

Portfolio Engagements

Key Takeaways

  • 01Systematized content production at scale — maintaining quality across 55+ brands simultaneously
  • 02AI-enabled workflows improved production speed and output consistency across high-volume content production.
  • 03Data-driven reporting built trust with clients and enabled proactive optimization
  • 04Cross-industry expertise enabled rapid strategic adaptation to new sectors and audience profiles
Abstract glass spheres with champagne gold light

Case Study 03

Artists Unite Collective

Nonprofit Community Growth

Overview

Serve as the strategic marketing lead for Artists Unite Collective, a nonprofit focused on arts education and accessibility, supporting content strategy, paid media, SEO, audience development, and digital growth.

The Challenge

AUC needed to strengthen its digital presence, build community, and drive event registrations on limited budgets while establishing credibility in a competitive arts and cultural landscape.

Strategy

Developed an integrated content and audience strategy combining organic storytelling, paid amplification, SEO-driven content, artist-focused programming, and community engagement.

Execution

  • Develop content strategy across social and digital channels
  • Create editorial calendars and campaign messaging around artists, events, wellness, and professional development
  • Execute and optimize paid social campaigns supporting awareness and registrations
  • Conduct audience research and content audits to inform strategy
  • Write and optimize SEO-driven editorial content
  • Build AI-enabled editorial workflows that improve speed and consistency while maintaining organizational voice

Transformation

Before

  • Limited digital presence and audience growth
  • Needed stronger event registration and community engagement
  • Growing nonprofit requiring clearer brand visibility

After

  • 1M+Impressions
  • 12K+Registration Clicks
  • 3K+Follower Growth

Tools Used

Meta Ads ManagerCanvaWordPressChatGPTClaudeSEO

Results

1M+

Impressions

12K+

Registration Clicks

3K+

Follower Growth

Key Takeaways

  • 01Authentic, community-driven storytelling strengthened audience connection and engagement
  • 02Combining organic content with targeted paid amplification supported steady audience growth
  • 03SEO-driven editorial content helped extend reach beyond existing followers
  • 04AI-enabled editorial workflows improved consistency while preserving the organization's voice
Nightshift HQ logo

Case Study 04

Nightshift HQ

AI-Assisted Digital Experience & Workflow Design

Overview

Nightshift HQ is a custom web application I independently conceived, designed, and built using an AI-assisted building workflow to solve a real operational challenge for an adult band and music program.

The Challenge

Member interests, song submissions, casting information, and production progress were difficult to manage across disconnected conversations and information sources. I wanted to create one clear digital experience where members and leadership could organize and understand the workflow.

Strategy

I mapped the information and workflows the application needed, determined how users should move through the experience, structured the underlying song, member, casting, and status information, and designed a visual system consistent with the program's identity.

Execution

  • Conceived the application and mapped the workflow from idea to working experience
  • Designed the interface, visual identity, and responsive experience
  • Built the application using AI-assisted tools and rapid prototyping workflows
  • Created song submission and review workflows
  • Structured song-to-role casting information
  • Added member interest tracking and live progress/status reporting
  • Designed interactive modal-based interfaces
  • Tested, refined, and iterated the experience based on real use

Transformation

Before

  • Loosely organized manual process across disconnected conversations
  • Song submissions, casting, and progress hard to track
  • No central place for members and leadership to stay aligned

After

  • CentralizedDigital Experience
  • StructuredCasting & Song Workflows
  • LiveProgress & Status

Tools Used

ChatGPTAI-Assisted BuildingWorkflow DesignInterface DesignTesting & Iteration

Project Outcomes

~3 Days

Concept to Working App

Centralized

Digital Experience

Structured

Casting & Song Workflows

Live

Progress & Status

Key Takeaways

  • 01Translated a real operational challenge into a clear, usable digital experience
  • 02AI-assisted building made it possible to move from concept to working application quickly
  • 03Structured workflow design improved clarity for members and leadership
  • 04Iterative testing and refinement kept the experience aligned to real use

Live Digital Experiences

Explore selected websites and digital experiences I've helped shape, build, and launch.

Web Strategy · Brand Positioning · Digital Experience

Cheryl + Stephanie

Developed the positioning, messaging, visual direction, and website experience to create a cohesive digital presence built around credibility and lead generation.

View Live Site

AI-Assisted Building · Workflow Design · Digital Experience

Nightshift HQ

Conceived, designed, tested, and launched a custom web application that centralizes casting, song submissions, member interests, and production progress.

Explore Guest View

And yes, I built this site too.

Strategy, structure, messaging, visual direction, and build all came together here.

Open to Opportunities

Let's Build Something Meaningful

I'm open to remote opportunities with teams looking for digital marketing strategy, creative problem-solving, AI-enabled thinking, and people who can turn ideas into practical, measurable digital experiences.

Contact Me
KK Monogram

Kristen Karam

Digital Marketing & AI Strategist

© 2026 Kristen Karam